Privacy Policy
We are committed to protecting your personal information and your right to privacy. This policy explains what data we collect, how we use it, and what rights you have.
Last updated: February 1, 2025
Introduction
EXTREME COMMERCE ("us", "we", or "our") operates the www.extremecommerce.com website (the "Service"). This Privacy Policy applies to Extreme Commerce and the website located at extremecommerce.com (collectively, the "Site"), owned and operated by eBusiness Services LLC ("Company").
This page outlines our policies regarding the collection, use, and disclosure of personal data when you use our Service. By accessing or using the Site, you acknowledge that you have read and agree to this Privacy Policy, including the choices you have regarding your personal data.
Definitions
The following definitions apply throughout this Privacy Policy:
- Service
- The www.extremecommerce.com website operated by EXTREME COMMERCE.
- Personal Data
- Data about a living individual who can be identified from those data, or from those data and other information in our possession or likely to come into our possession.
- Usage Data
- Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
- Cookies
- Small files stored on your device (computer or mobile device) used to track activity and store certain information.
- Data Controller
- The natural or legal person who determines the purposes for which and the manner in which any personal information is processed. For this Privacy Policy, we are a Data Controller of your Personal Data.
- Data Processor
- A natural or legal person who processes data on behalf of the Data Controller. We may use various Service Providers to process your data more effectively.
- Data Subject (User)
- Any living individual who uses our Service and is the subject of Personal Data.
Information We Collect
Personal Data
While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you. This may include your name, email address, phone number, and other details you provide when registering or using our services.
Usage Data
We may also collect information on how the Service is accessed and used. This may include your computer's Internet Protocol address (IP address), browser type and version, the pages of our Service you visit, the time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data.
How We Use Your Data
EXTREME COMMERCE uses the collected data for the following purposes:
- To provide and maintain our Service.
- To notify you about changes to our Service.
- To allow you to participate in interactive features when you choose to do so.
- To provide customer care and support.
- To gather analysis or valuable information to improve our Service.
- To monitor usage of our Service.
- To detect, prevent, and address technical issues.
- To provide an overall better experience to all users.
As a member of Extreme Commerce, you may be entitled to access premium content on partner platforms. Accessing such content requires agreement to the relevant partner's terms and conditions, and may involve sharing your relevant data with those partners.
We may share your information with third-party contractors, entities, and service providers when you choose to join groups affiliated with Extreme Commerce. Such third parties will only collect, use, and disclose your information to the extent necessary to perform their services.
SMS Communications & Marketing
By providing your phone number and opting in, you consent to receive SMS messages from Extreme Commerce regarding services, events, consultations, account updates, and promotional communications.
- Message frequency may vary depending on your activity and preferences.
- Message and data rates may apply based on your carrier plan.
- Reply STOP at any time to unsubscribe from SMS communications.
- Reply HELP for assistance with SMS communications.
Legal Basis for Processing
EXTREME COMMERCE processes your Personal Data on the following legal bases:
- To perform a contract with you — when processing is necessary to deliver our services.
- With your consent — where you have given explicit permission for a specific purpose.
- Legitimate interests — where processing is in our legitimate business interests and does not override your rights.
- Legal obligation — where processing is necessary to comply with applicable laws.
Retention of Data
EXTREME COMMERCE will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Usage Data is generally retained for a shorter period, except when it is used to strengthen security, improve functionality, or we are legally obligated to retain it for longer periods.
Transfer of Data
EXTREME COMMERCE will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organisation or country unless there are adequate controls in place, including the security of your data and other personal information.
Disclosure of Data
Business Transactions
If EXTREME COMMERCE is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Legal Requirements
EXTREME COMMERCE may disclose your Personal Data in good faith when such action is necessary to:
- Comply with a legal obligation or respond to valid requests from public authorities.
- Protect and defend the rights or property of EXTREME COMMERCE.
- Prevent or investigate possible wrongdoing in connection with the Service.
- Protect the personal safety of users of the Service or the public.
- Protect against legal liability.
Your Data Rights
You have the following rights regarding your Personal Data:
- Right to access, update, or delete your information. You can do this directly within your account settings or by contacting us.
- Right of rectification — to have inaccurate or incomplete information corrected.
- Right to object to our processing of your Personal Data.
- Right of restriction — to request that we limit the processing of your personal information.
- Right to data portability — to receive a copy of your data in a structured, machine-readable format.
- Right to withdraw consent at any time where EXTREME COMMERCE relied on consent to process your information.
Please note that we may ask you to verify your identity before responding to such requests.
Service Providers
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related tasks, or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Google Analytics
We use Google Analytics to monitor and analyse the use of our Service. Google Analytics tracks and reports website traffic and may use the data collected to contextualise and personalise ads within its advertising network. You can opt out by installing the Google Analytics opt-out browser add-on. For more information, visit: https://policies.google.com/privacy
Payments
We may provide paid services within the Service. In such cases, we use third-party services for payment processing. We do not store or collect your payment card details — this information is provided directly to our third-party payment processors, whose use of your personal information is governed by their own Privacy Policy.
Links to Other Sites
Our Service may contain links to third-party websites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top.
Where material changes are made, we will notify you via email or a prominent notice on our Service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy, how we handle your personal data, or wish to exercise any of your data rights, please contact us:
- Website: www.extremecommerce.com/contact
Your privacy matters to us.
If you have questions about how we handle your personal data, wish to exercise your data rights, or want to request deletion of your information, please contact us directly.
Contact Us